Privacy policy.
What Fresh Water Delivered does with the information you send through this website.
Last updated 21 September 2026
This policy covers freshwaterdelivered.com and the water delivery service operated by Fresh Water Delivered. It describes what we collect, why we collect it, and what you can ask us to do with it.
Information we collect
We only collect information you choose to give us through the forms on this website or when you contact us directly.
- Contact details: your name, email address, and phone number.
- Delivery details: street address, city, state, and ZIP code, plus any access or drop-off notes you add.
- Service details: the plan you selected, your estimated bottle use, preferred delivery frequency, whether you need a cooler, and how many empty bottles you already have.
- Messages: anything you write in a message or notes field.
Information we do not collect
This website does not process payments and does not ask for card, bank, or other financial details. Do not send payment information through the forms on this site.
We do not use advertising trackers, analytics cookies, or third-party marketing pixels on this website. The only cookies that may be set are the ones required for the site to function.
How we use your information
- To confirm whether your address is within a delivery route.
- To contact you about your service request, schedule, and pricing.
- To set up and manage your delivery plan if you become a customer.
- To answer questions you send us.
- To send service updates or opening offers if you joined the launch list.
Who we share it with
We do not sell your information and we do not share it for anyone else’s marketing.
We may share what is necessary with service providers who help us operate, such as our website host, email provider, and any scheduling or customer-management tool we use to run deliveries. Those providers may only use the information to provide their service to us.
We may also disclose information where we are legally required to do so.
How long we keep it
We keep service requests and customer records for as long as we need them to provide the service and to meet legal and accounting requirements. If you ask us to delete your information and we are not required to keep it, we will.
Your choices
- Ask us what information we hold about you.
- Ask us to correct anything that is wrong.
- Ask us to delete your information where we are not required to keep it.
- Unsubscribe from launch-list or service emails at any time.
Security
Information submitted through this site is sent over an encrypted connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we limit access to your information to the people who need it to run deliveries.
Children
This website is intended for adults arranging water delivery. We do not knowingly collect information from children.
Changes to this policy
If we change how we handle your information, we will update this page and change the date at the top.
Contact us
Questions about this policy can go to hello@freshwaterdelivered.com or 480.371.8828.